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Developing an Internet Site for School Business Officials
Abstract:Abstract

An external user and an academic business reference librarian collaborated to identify useful Internet resources for members of the Association of School Business Officials (ASBO). The patron provided computer skills and knowledge of the information needs of school business officials. The librarian provided knowledge of resources and access to the Internet. This service commitment to an “outsider” who was not part of the primary user population directly improved the librarian' s working relationships with her primary user population and improved her ability to serve her professional association. She also gained understanding of the information needs and changing role of school business officials. This paper describes the collaborative effort and the results, and focuses on the development process used to create an Internet site.
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