Trends Affecting the Roles of Reference Librarians |
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| Abstract: | Technological, economic, social, and demographic developments transcend every library and affect the way libraries provide services to users. This article reviews societal and general library trends in relation to roles of reference staff in libraries. Four bends are described that characterize the substance of future directions of front line reference librarians. These include contextual perceptions, technological competence, a human dimension, and creativity and innovation. Front line reference librarians must be astute environmental scanners; technological wizards; sensitive, proactive, advocates of diverse library users; and creative innovators of information delivery systems. |
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