The Information Specialist Customer Partnership |
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| Abstract: | Abstract “To make significant contributions at appropriate points in the research process, information specialists must be positioned for proactive service to their users” (Von Seggem p. 101). At the National Center for Manufacturing Sciences Manufacturing Information Resource Center, information specialists are part of their customer' s team and contribute valuable expertise, information, and skills. The synergy of this relationship will be illustrated by describing three projects where these knowledge workers collaborated with their customers. From this experience, these information professionals share recommendations for fostering the customer librarian partnership. In conclusion, the synergistic practices described are related to literature on the topic of librarian customer teamwork. |
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