SERIALS DEPARTMENTS |
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| Abstract: | Because tasks and materials related to serials processing and use are often dispersed in a library, serials specialists must develop personal influence strategies and use informal communication systems that cross organizational lines and boundaries. In the absence of a serials department, therefore, serials specialists and informal serials communication systems will continue to exist. There is wide agreement that informal communication systems do emerge spontaneously in organizations and that individuals without formally conferred authority may use various types of personal influence strategies to accomplish organizational objectives. While serials processing and public service could be most efficiently handled through a serials department, informal communication systems, utilized by serials specialists, will develop if such a department does not exist. In determining if a serials department has a place in a particular library organization, library planners should be concerned about natural communication channels and should, in addition, try to identify individuals who can communicate effectively across organizational barriers. |
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