Complex Reference Services: |
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| Abstract: | Reference services for data files used in quantitative social research are complicated by several facts. Providing assistance requires specialized knowledge of how the data were collected, how they are organized and how they will be used. Data files cannot be used at all without the requisite computing support. This article presents an overview of the literature on reference services for social research, differentiates between data for information and data for research, suggests a general approach to providing services for these materials based on traditional archives and government documents reference, and gives a practical framework for handling queries. |
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