MIME and Electronic Reference Services |
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| Abstract: | Interest in using electronic mail as a basis for reference service has grown considerably in recent years. This paper reviews some of the specific uses reported in the professional literature. In addition, it considers the more sophisticated capabilities of mail systems operating in compliance with the Multipurpose Internet Mail Extensions (MIME) and how systems supporting the interchange of complex, socalled "multimedia" documents may be expected to affect the use of electronic mail for library and information services. |
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