Humanism and Automation: |
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| Abstract: | In the automation process, it is very important to keep the human factor before you at all times. People who are computer-shy need to be informed, and kept informed, about each step the library takes on the road to automation. It is vital not only to communicate often with the staff as each goal is reached, but to keep the public informed as well. Patrons who know what to expect from the system chosen will be able to use the system to their advantage. There are various steps that can be taken to alleviate fear and uncertainty of the future. |
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