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基于服务能力的产品服务化供应链协调对策研究
引用本文:姚树俊,陈菊红,张晓瑞.基于服务能力的产品服务化供应链协调对策研究[J].软科学,2011,25(11):56-60.
作者姓名:姚树俊  陈菊红  张晓瑞
作者单位:1. 西安理工大学经济与管理学院,西安710054;西安财经学院管理学院,西安710100
2. 西安理工大学经济与管理学院,西安,710054
3. 西安建筑科技大学,西安,710055
基金项目:国家自然科学基金,陕西省自然科学基金
摘    要:针对由功能服务商、服务集成商、客户构成的产品服务化供应链系统,以服务敏感性随机需求为视角,结合服务能力闲置或不足所引起的成本费用,分别从功能服务商和服务集成商角度,建立了产品服务化供应链的收益模型和协调机制模型。通过实例深入分析服务敏感性需求变化对于产品服务化供应链总收益的影响,并给出了产品服务化供应链协调管理的对策。

关 键 词:服务外包  服务供应链  服务能力  服务敏感性需求

Research on Coordination Countermeasures in Product Servitization Supply Chain Based on Service Capacity
YAO SHU-jun,CHEN JU-hong,ZHANG XIAO-rui.Research on Coordination Countermeasures in Product Servitization Supply Chain Based on Service Capacity[J].Soft Science,2011,25(11):56-60.
Authors:YAO SHU-jun  CHEN JU-hong  ZHANG XIAO-rui
Institution:YAO SHU-jun1,2,CHEN JU-hong1,ZHANG XIAO-rui3(1.School of Economic and Management,Xi'an University of Technology,Xi' an 710054,2.School of Management,Xi'an University of Finance & Economics,Xi'an 710100,3.Xi'an University of Architecture & Technology,Xi'an 710055)
Abstract:According to product servitization supply chain consisting of function servicer,service integrators and customer,in view of service sensitivity random demand,service revenue models and coordination mechanism model are established from function servicer and service integrators respectively,combining with cost caused by service capacity surplus or insufficiency.The effect of price sensitivity demand changes on total revenue in products service supply chain is analyzed deeply empirically.Eventually many effect...
Keywords:service outsourcing  service supply chain  service capacity  service sensitivity demand  
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