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Characteristics of effective collaboration: A study of Nurse-Family Partnership and child welfare
Institution:1. University of Colorado Anschutz Medical Campus, Children''s Hospital Colorado, Department of Pediatrics, 13123 East 16th Ave B251, Aurora, CO 80045, United States of America;2. RAND Corporation, United States of America;3. University of Colorado Anschutz Medical Campus, Colorado School of Public Health, Department of Health Systems, Management & Policy, United States of America;4. Rocky Mountain Poison and Drug Safety, Denver Health Hospital AuthorityShireen, United States of America;5. University of Southern California, Sol Price School of Public Policy, Schaeffer Center for Health Policy & Economics, United States of America;1. Division of Community Services, Children''s Hospital of Wisconsin, Box 1997, Suite C650, Milwaukee, WI 53201-1997, United States;2. Department of Population, Family and Reproductive Health, Johns Hopkins Bloomberg School of Public Health, 615 N. Wolfe St., Baltimore, MD 21205, United States;3. EDC, Inc., 43 Foundry Ave, Waltham, MA 02453, United States
Abstract:BackgroundIn February 2018, President Trump signed into law the Family First Prevention Act, legislation in the United States aimed at providing prevention services for families at risk of entering the child welfare system. The effectiveness of these prevention efforts is dependent on the formation of collaborative relationships between prevention-programs and child welfare.ObjectiveTo identify factors that influence the ability of the Nurse-Family Partnership (NFP) and Child Protective Services (CPS) to collaborate in serving high-risk mothers and their children.Participants123 NFP, CPS workers, and community partners.SettingSeven sites in the U.S. state of Colorado selected to include an array of community sizes, geographies, apparent levels of collaboration, and variations in internal structures and practices.MethodsUsing an adapted grounded theory approach, we conducted semi-structured interviews with frontline NFP and CPS workers and supervisors. Interviews were recorded, transcribed, validated, and coded in NVivo 10.ResultsAlignment of core organizational mission and methods was key in determining collaboration levels between NFP and CPS. Only when workers perceived there to be alignment in organizational mission, did other factors such as program eligibility, communication channels, and risk and safety assessment practices influence the perceived benefits and efforts undertaken to enhance collaboration.ConclusionsHigh-risk families frequently require services that go beyond the scope of any one organization. As programs that serve high-risk families refine their efforts to serve them effectively, collaborative efforts should focus on examining opportunities and challenges involved in creating greater mission alignment.
Keywords:Care coordination  Systems integration  Home visiting  Child abuse
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