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风险治理视域下应急心理干预体系建设
引用本文:张荣伟高,俊.风险治理视域下应急心理干预体系建设[J].宁波大学学报(教育科学版),2023,0(3):124-132.
作者姓名:张荣伟高  
作者单位:(1.中共福建省委党校 福建行政学院 公共管理教研部,福建 福州 350108; 2. 福建师范大学 心理学院,福建 福州 350117)
基金项目:国家社会科学基金项目“推进基层社会精准治理研究”(17BSH034);
摘    要:突发事件不仅影响民众的生命财产安全和身体健康,还会引发不同程度的心理创伤。突发事件发生期间或之后,可采用心理急救、应激晤谈、情绪稳定化、放松等应急心理干预技术,对相关人群实施及时系统有效的心理干预,降低他们罹患心理疾病和心理危机的概率。在风险治理视域下,把握应急心理干预系统性和协同性的特点,着力构建“三体四面”的突发事件应急心理干预体系。即强调社会治理者在宏观层面构建体系,搭好平台,促进运行;心理专业人员在微观层面实施专业化的心理干预;社会大众既要重视外在的心理疏导,也要加强内在的心理建设,从而实现“由心而治”的社会风险治理新格局。

关 键 词:风险治理  突发事件  心理创伤  心理危机  应急心理干预体系

Intervention Strategies on Psychological Problems in Critical Incidents
ZHANG Rong-wei,GAO Jun.Intervention Strategies on Psychological Problems in Critical Incidents[J].Journal of Ningbo University(Educational Science Edition),2023,0(3):124-132.
Authors:ZHANG Rong-wei  GAO Jun
Institution:( 1. Dept. of Public Administration, Fujian Provincial CPC School and Fujian Academy of Governance, Fuzhou 350108, China; 2. School of Psychology, Fujian Normal University, Fuzhou 350117, China )
Abstract:Emergencies not only affect people ’s life and property safety and physical health, but also cause different degrees of psychological trauma. This study considered that such emergency psychological intervention techniques such as first psychological aid, stress debriefing, emotional stabilization, and relaxation should be used during and after the occurrence of critical incidents in order to reduce the probability of psychological diseases and psychological crisis that the masses involved may suffer from. In the perspective of risk management, the present study based on the characteristics of systematic and collaborative psychological intervention and tried to construct a “Three-Bodies & Four-Sides” psychological intervention system for critical incidents. It argued that the Three Bodies involve social administrators, psychological professionals and general public while the Four Sides concerning a good platform, professional psychological intervention, psychological counseling and psychological construction. Social administrators build a system at the macro level, set up a good platform, and promote the operation; Psychological professionals carry out specialized psychological intervention at the micro level; The public should not only pay attention to the external psychological counseling, but also strengthen the internal psychological construction. These form a new pattern of social risk management featuring “governance by heart”.
Keywords:risk governance  critical incident  psychological trauma  psychological crisis  emergency psychological intervention system
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