| 开启Web2.0时代图书馆服务新策略 |
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| 引用本文： | 曹望虹,李海英,张玲.开启Web2.0时代图书馆服务新策略[J].情报科学,2011(1). |
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| 作者姓名： | 曹望虹 李海英 张玲 |
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| 作者单位： | 哈尔滨医科大学图书馆;东北林业大学图书馆; |
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| 摘 要： | Web2.0的出现开启了图书馆服务的新时代。Web2.0给图书馆带来的不仅是服务手段的完善和升级,也是服务理念的变革和创新。但服务理念、内容、手段的变化,并不能从根本上保证服务质量的提高。本文以Web2.0的新视角重新审视、评估和改进传统服务,探讨图书馆如何打造Web2.0时代优质服务的举措。
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| 关 键 词： | 图书馆 服务 Web2.0 lib2.0 |
Open library New Service Tactics in the Era of Web2.0 |
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| CAO Wang-hong,LI Hai-ying,ZHANG Ling.Open library New Service Tactics in the Era of Web2.0[J].Information Science,2011(1). |
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| Authors: | CAO Wang-hong LI Hai-ying ZHANG Ling |
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| Institution: | CAO Wang-hong1,LI Hai-ying2,ZHANG Ling1 (1.Library of Harbin Medical University,Harbin 150081,China,2.Library of Northeast Forestry University,Harbin 150040,China) |
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| Abstract: | The advance of Web2.0 opens the new era of library service.What Web2.0 brings to the library is not only the improvement and promotion of service method,but also the transformation and innovation of service concept.However,the changes of service concept,content and method can not fundamentally guarantee the improvement of service quality.This paper newly examines,evaluates and ameliorates the traditional service from Web2.0's new point of view,discussing how to build the act of quality service for the libra... |
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| Keywords: | library service Web2 0 lib2 0 |
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