| Study on customization process and application via Internet |
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| 作者姓名： | 周康渠 |
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| 作者单位： | Institute of |
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| 基金项目： | Funded by the National Natural Science Foundation of China (No. 5017114)，the National-Technology Development Program for CIMS China (No. 2001AA414630) |
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| 摘 要： | 1. Introduction With the developments of economy and technologies, the consumption modes have gradually shifted frompopular needs to individual needs 1]. The trend of market dispersing is more obvious than before. The competitive focus of modern enterprises is how to provide individual services for the customers and how to satisfy them.Enterprises must shift their production mode from mass production to mass customization to satisfy customerseconomically and quickly. In this aspect, foreigne…
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| 关 键 词： | 用户流程 用户需求 Internet 互联网 应用 |
Study on customization process and application via Internet |
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| ZHOU Kangqu,YANG Yu,LIU Fei,XU Zongjun,LI Shixin Institute of Manufacturing Engineering,Chongqing University,Chongqing,P. R. China.Study on customization process and application via Internet[J].Journal of Chongqing University,2002,1(2):1-4. |
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| Authors: | ZHOU Kangqu YANG Yu LIU Fei XU Zongjun LI Shixin Institute of Manufacturing Engineering Chongqing University Chongqing P R China |
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| Institution: | ZHOU Kangqu,YANG Yu,LIU Fei,XU Zongjun,LI Shixin Institute of Manufacturing Engineering,Chongqing University,Chongqing 400044,P. R. China |
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| Abstract: | Networked customization is an important way for enterprises to satisfy customers?individual requirements. From this point of view, the study on networked customization process and application is started with analyzing the customization process in detail, in which the customization process is divided into 6 stages including information capture, need submission, need affirmation, need interaction, creating customization orders and customization production. A general customization process chart for common products is presented, which describes the communication between customers and enterprises in the entire customization process. The method of analyzing customization process is presented. The product customization subsystem in the system of ceramic product marketing and customization of Chongqing CHN & CHN Ceramics Co. Ltd. is introduced to explicate the process of customization via Internet. |
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| Keywords: | individual needs Internet customization process application |
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