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Winter Reference-Land (Blame It on the Lake-Effect) |
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| Authors: | Dave Harmeyer |
| Institution: | 1. Universities Libraries, Azusa Pacific University, Azusa, CAdharmeyer@apu.edu |
| Abstract: | This column is a collection of stories of one reference librarian’s dialogues with a host of patrons, which occur over a variety of media, including Web chat, phone, face-to-face, and immersive environments. Some names, places, times, and events have been changed to preserve anonymity.] |
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