Engaging LIS Students in Reference Work Through Online Answer Boards |
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Authors: | Loriene Roy |
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Institution: | 1. School of Information , University of Texas at Austin , Austin, TXloriene@ischool.utexas.edu |
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Abstract: | In 2007, public librarian Dave Pardue launched Slam the Boards!, a monthly call for librarians to enter online answer boards such as Yahoo! Answers and answer questions, announcing to the public that they are librarians. Graduate library and information students participated in this required assignment in a basic reference class. Students reported that this experience caused them to reflect on guiding reference documents and their own career plans as they gained confidence in engaging in remote reference service. Recommendations for future involvement calls for in-class demonstration of answer boards, rehearsal, and monitoring of answer boards. |
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Keywords: | education for librarianship service learning reference services/teaching remote reference reference services/automation marketing librarians/careers |
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