Government on the web: A comparison between the United States and New Zealand |
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| Authors: | Peter Hernon |
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| Institution: | 1. División Arqueología, Museo de La Plata. CONICET, FCNyM, UNLP, Paseo del Bosque s/n, La Plata, Argentina;2. Instituto de Ciencias del Patrimonio (Incipit), Consejo Superior de Investigaciones Científicas (CSIC), Avenida de Vigo, s/n, 15705, Santiago de Compostela, Spain;1. King''s College London, International Development Institute, The Strand, London, WC2R 2LS UK;2. Jawaharlal Nehru University, Centre for Social Medicine and Community Health, New Mehrauli Road, Near Munirka, New Delhi 110067, India;3. RAND Europe Cambridge Centre for Health Services Research (CCHSR) RAND Europe, Westbrook Centre, Milton Road, Cambridge CB4 1YG, UK;1. Department of Ophthalmology, New Zealand National Eye Centre, Faculty of Medical and Health Science, University of Auckland, Auckland, New Zealand;2. Department of Ophthalmology, Greenlane Clinical Centre, Auckland District Health Board, Auckland, New Zealand |
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| Abstract: | This article discusses the approach of two national governments to the use of the World Wide Web (WWW) as a means for providing information and other resources to the public. Each country has a view of information management and information delivery through the WWW. The United States links the actions of agencies to a strategic planning process involving the use of performance indicators, whereas New Zealand has a lesser commitment to information dissemination. Performance indicators reflecting a customer's perspective could apply to U.S. government WWW sites, thereby improving the public's right-to-know, open government, and public access. The article identifies future directions for research and evaluation, and illustrates that government information for both countries need not appear in textual form. |
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