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揭开信任的面纱——基于认知和情感视角的信任双中介模型
引用本文:张慧,周小虎,邢雨晴,高照龙.揭开信任的面纱——基于认知和情感视角的信任双中介模型[J].科技管理研究,2021,41(9):154-160.
作者姓名:张慧  周小虎  邢雨晴  高照龙
作者单位:南京理工大学经济管理学院,江苏南京210094;德拉萨大学管理学院,菲律宾马尼拉999005
基金项目:国家自然科学(71672084)
摘    要:现有研究关于信任与创新绩效之间的关系存在正向和倒U两种不同结论.为揭开不一致的原因,基于交易成本理论和在位贡献理论将信任区分为认知型信任和情感型信任以减小信任内涵的位移,并引入机会主义行为和内部地位感知作为中介变量,探讨不同类型信任对创新绩效的差异影响.基于257份企业数据,回归结果表明,认知型信任与创新绩效存在倒U型关系,机会主义行为在此关系中起到中介作用;情感型信任与创新绩效之间存在正向关系,内部地位感知在此关系中起到中介作用.实证结果证明未能区分信任类型是造成信任研究结论不一致的重要原因.

关 键 词:认知型信任  情感型信任  内部地位感知  机会主义行为  创新绩效
收稿时间:2020/7/2 0:00:00
修稿时间:2020/10/27 0:00:00

Unveil the veil of trust-The dual mediation model of trust based on cognition and affection perspective
Zhang Hui,Zhou Xiaohu,Gao Zhaolong.Unveil the veil of trust-The dual mediation model of trust based on cognition and affection perspective[J].Science and Technology Management Research,2021,41(9):154-160.
Authors:Zhang Hui  Zhou Xiaohu  Gao Zhaolong
Abstract:There is inconsistent conclusions about the relationship between interorganizational trust and innovation performance - ranging from a positive relationship to an inverted U-shape relationship. Our paper is aimed to reconcile past indefinite results by decomposing interorganizational trust into affective trust and cognitive trust, and introducing opportunistic behavior and perceptions of insider as mediators. Based on the data from 257 enterprise, we find that: there is an inverted U-type relationship between cognitive trust and innovation performance in which opportunistic behavior plays a mediating role; there is a positive relationship between affective trust and innovation performance in which perceptions of insider plays a mediating role. The findings indicate that the inconsistent results of interorganizational trust - innovation performance are stem from the over-generalization of the concept of trust, that is, failing to divide the cognitive and affective trust.
Keywords:cognitive trust  affective trust  perception of insider  opportunistic behavior  innovation performance
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