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基于和谐管理看交谈的礼仪规范与话语不礼貌
引用本文:周静涵.基于和谐管理看交谈的礼仪规范与话语不礼貌[J].蒙自师范高等专科学校学报,2013(5):52-56.
作者姓名:周静涵
作者单位:福建师范大学外国语学院,福州350007; 武夷学院外语系,福建武夷山354300
基金项目:教育部人文社会科学研究规划基金项目:网络交际中不礼貌话语的建构模式及其语用机制:一项基于语料库的研究(12YJA740081).
摘    要:交谈的礼仪规范虽然列举了言语交际中的不礼貌现象,但许多真实话语交际的情形与之并不相符。理论研究对这种情况处理的方法多为一方面指出把不礼貌等同于不规范言行这种静态观点的缺陷,另一方面对规范的动态性进行说明。但这种理论解释应用于交际实践的分析时可操作性不强。Spencer-Oatey建立的和谐管理模式从人际和谐的角度分析话语(不)礼貌现象,突破了之前不礼貌研究单一维度着眼的思路。和谐管理模式不仅呼应了当前对不礼貌本质是一种评价的观点,包含了规范具有认知体验性的理念,而且提供了研究规范与不礼貌之间关系的新视界。通过结合实例分析交谈礼仪规范的人际和谐管理理据,综合考虑交际双方的面子、社交权和交际目标的权重,以及交际双方的平衡问题,应用该模式可为真实交际中的交谈的礼仪规范在人们将话语评价为不礼貌时的作用原理提供了一种具体而合理的诠释。

关 键 词:和谐管理  交谈的礼仪  规范  不礼貌

Conversational Etiquette and Impoliteness Viewed from Rapport Management
ZHOU Jing-han.Conversational Etiquette and Impoliteness Viewed from Rapport Management[J].Journal of Mengzi Teachers' College,2013(5):52-56.
Authors:ZHOU Jing-han
Institution:ZHOU Jing-han (1 .Foreign Language Institute, Fujian Normal University, Fuzhou 350007, China; 2.Foreign Language Department, Wuyi University, Wuyishan 354300, China)
Abstract:56 ~.~J:~~ 2013.5/i~r)~ M].Cambridge University Press,2011. 6 ] Graham,Sage Lambert.A manual for (im)politeness?:The impact of the FAQ in an electronic community of practiceA].Bousfield, Dereck & Locher, Miriam A.(eds.).Impoliteness in LanguageC]. Mouton de Gruyter,2008.281-304. 7 ] Huan~Yan.PragmaticsM].Fomign language Teaching and Research Press,2009:116. 8 ] Locher,Miriam A.& Bousfield,Dereck.Introduction:Impoliteness a lad Power in LanguageA].Bousfield,Dereck & Locher, Miriam A. ( eds.).Impoliteness in LanguageC].Moutan de Gruyter,2008.1-16. 9 ] l_ocher, Miriam A.& Watts,Richard J.Relational word and impoliteness: Negotiating norms of linguistic behaviourA].In Bousfield,Dereck & Locher, Miriam A.(eds.).Impoliteness in LanguageC].Mouton de Gruyter,2008:77-100. 1 0 ] Spencer-Oatey,Helen.Managing Interpersonal Rapport:Using Rapport Sensitive Incidents to Explore the Motivational Concerns Underlying the Management of Relations.J]Jornal of Pragmatics, 2002(34):529-545. 1 1 ] Spencer-Oatey, Helen.(Im)Politeness,face and perceptions of rapport:Unpaekaging their bases and interrelationshipsJ]jornal of Pragmatics,2005 ( 1):95- I 19. 1 2 ] Spencer-Oatey,H.Faee,(Im)Politeness,and rapportA].In Spencer -Oatey,H.(ed.).Culturally Speaking:Culture,Communication and Politeness Theory C].London:Contimuum,2008:11-47. 1 3 ] Terkourafi,Marina.Toward a unified theory of politeness,impoliteness and rudenessA].In Bousfield,Dereck & Locher, Miriam A.(eds.). In real-life communication, it is not uncommon that impolite conversational behaviours described in etiquette are not considered impolite. Most theoretical researches on this phenomenon just point out the weaknesses of equating impoliteness with bad behaviours contradictory to norms, and elaborate on the dynamics of norms. However, this approach cannot be applied in analysing real communication. Rapport management proposed by Spencer-Oatey (2002, 2008) offers a new perspective on impoliteness, which views it from interpersonal relations, and incorporates not only the notion that impoliteness is a kind of negative judgement but also that norms are cognitive and experiential. The paper illustrates how norms operate in people's evaluation of whether a speech act is impolite or not in real communication by analysing rapport orientation, face, social rights, interactional objectives, weights of the factors, and all the parties involved.
Keywords:Rapport management  Conversational etiquette  Norm  Impoliteness
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