| Abstract: | Higher education institutions struggle with planning for future needs, growth, and, sometimes, contraction. As student populations expand and as faculty members adopt new technologies, universities struggle to support these needs. To the casual observer, it may seem that the technology planning process is haphazard. This article details a process that organizations can use to develop a strategic plan to satisfy near‐ and long‐term technology needs. A case study of how this process was used to develop a technology roadmap at San Diego State University will be discussed. |
