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Inside out and outside in: How the COVID-19 pandemic affects self-disclosure on social media
Institution:1. Boise State University, United States;2. Hong Kong Baptist University, Hong Kong;3. Temple University, United States
Abstract:As social distancing and lockdown orders grew more pervasive, individuals increasingly turned to social media for support, entertainment, and connection to others. We posit that global health emergencies - specifically, the COVID-19 pandemic - change how and what individuals self-disclose on social media. We argue that IS research needs to consider how privacy (self-focused) and social (other-focused) calculus have moved some issues outside in (caused by a shift in what is considered socially appropriate) and others inside out (caused by a shift in what information should be shared for the public good). We identify a series of directions for future research that hold potential for furthering our understanding of online self-disclosure and its factors during health emergencies.
Keywords:Self-disclosure  COVID-19 pandemic  Social media  Self-focus  Other-focus  Research agenda
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