| 企业组织能力系统涌现性的度量模型及实证研究 |
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| 引用本文： | 可星,张琳玲,彭靖里.企业组织能力系统涌现性的度量模型及实证研究[J].科研管理,2020,41(8):181-192. |
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| 作者姓名： | 可星 张琳玲 彭靖里 |
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| 作者单位： | 1.昆明理工大学管理与经济学院,云南 昆明650093;
2.佛山市博众招标代理有限公司 ,广东 佛山528000;
3.云南省科学技术情报研究院,云南 昆明650051 |
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| 摘 要： | 组织能力是企业、产业、区域、以及一个国家持续竞争优势的基础,研究组织能力具有重要的现实意义和学术价值。论文研究企业组织能力问题,根据系统涌现原理建构了企业组织能力系统涌现的概念模型,并且基于信息熵理论构建了企业组织能力系统涌现性度量模型和指标体系,用以测度企业组织能力系统的涌现强度。此外,以昆明云内动力股份有限公司为案例,根据云内动力的具体情况确定了22个度量指标,通过访谈法、问卷法、文本分析等方法收集了2008-2012年期间的指标数据以进行实证研究。研究表明：基于信息熵的企业组织能力系统涌现性度量模型可用于测度企业组织能力生成的强弱,尤其适用于动态复杂、超强竞争、充满不确定性的全球竞争环境。
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| 关 键 词： | 企业组织能力系统 涌现性 信息熵 度量模型 案例研究 |
| 收稿时间： | 2017-11-02 |
| 修稿时间： | 2019-10-15 |
An empirical study of the measurement model for the emergence fitness of enterprise organizational capability system |
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| Ke Xing,Zhang Linling,Peng Jingli.An empirical study of the measurement model for the emergence fitness of enterprise organizational capability system[J].Science Research Management,2020,41(8):181-192. |
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| Authors: | Ke Xing Zhang Linling Peng Jingli |
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| Abstract: | Organizational capabilities are the foundation of sustained competitive advantage for enterprises, industries, regions, and a country. This paper studies the formation and evolution of organizational capabilities at the enterprise level according to the system emergence principle, which has important practical significance and academic value. This paper proposes a conceptual model of emergence process of enterprise organizational capability system, and intends to borrow information entropy to measure the emergence fitness of the system. Besides, This paper builds a measurement model and index system for the emergence fitness of enterprise organizational capability system by using the concept and models of information entropy. In addition, the authors select Kunming Yunnei Power Co., Ltd. as a case, and determine 22 indicators according to the specific situation of Yunnei Power as well as obtain the relevant data and information from 2008 to 2012 by means of use of the methods as interview, questionnaire, and text analysis. And, the authors complete an empirical study about Kunming Yunnei Power Co., Ltd. by using Matlab7.0 Toolbox. The research findings are as follows:
Firstly, we construct the conceptual model of the emergence of enterprise organizational capability system based on the systems theory, and for the first time propose the new concept, that is, enterprise organizational capability system is a complex adaptive system with multiple Agents based on organizational processes and organizational routines. Organizational capabilities emerge in the system, when the organizational processes within, and between pioneer enterprises, follower enterprises, and complementary innovative companies in the system operate in accordance with organizational routines and become integrated. In times of digitalization, enterprise organizational capability is a competence to design, monitor, restructure, and optimize organizational processes within and between the pioneer enterprises, follower enterprises, and complementary innovative companies which is suitable for the digital transformation, digital business model innovation, construction of innovation ecosystems and support of orderly operation of business processes. It is embodied as the management capability to continuously improve the efficiency and effect of the orderly operation of the organizational processes of the system according to the organizational routines of the pioneer enterprises, follower enterprises and complementary innovative companies in the system.
Secondly, we build the measurement model and index system of the emergence fitness of enterprise organizational capability system with general applicability by using the concept and measure method of information entropy. According to the concept of information entropy, we propose that the entropy in the enterprise organizational capability system can be divided into positive entropy and negative entropy. We also propose that the positive entropy in the enterprise organizational capability system includes the entropy of organizational process and the entropy of organizational routine, and the negative entropy includes the direct environmental entropy and the indirect environmental entropy, which provides an analytical approach for measuring the emergence fitness of the enterprise organizational capability system by applying the information entropy. In addition, we propose that the entropy change process of enterprise organizational capability system can be divided into two parts. The first part is the "entropy flow" of the system, which refers to the entropy changes generated when the system Agents, including pioneering enterprises, following enterprises and complementary innovative companies, exchange materials, energy and information with the external environment. The second part is the "entropy generation" of the system, which refers to the entropy change caused by the distribution and operation of the organizational processes within and between the pioneering enterprises, following enterprises and complementary innovative companies in the system, and the evolution of the organizational routines followed by the distribution and operation of these organizational processes, as well as the interaction between these organizational processes and organizational routines. The entropy flow reflects the adaptability of the system to the external environment, the entropy generation reflects the coordination degree of the organization processes and the organization practices in the system, and the total entropy change represents the integral emergence of the enterprise organizational capability system.
Thirdly, we conduct the empirical study based on the case study of Kunming Yunnei Power Co.,Ltd. The case study shows that the empirical analysis results of the measurement model for the emergence fitness of corporate organizational capability system are basically consistent with the trend of corporate organizational capability strength from 2008 to 2012, and reflect the abundant emergent phenomena and formation mechanism of the strong emergence of corporate organizational capability system. Through the case study, it is preliminarily determined that the measurement model and index system of the emergence fitness of enterprise organizational capability system based on information entropy have general applicability and operability. Also, the rationality of the conceptual model of the emergence process of enterprise organizational capability system is preliminarily verified. Based on the two dimensions of both organizational process and organizational routine, the structural effect, organizational effect and integral emergence of enterprise organizational capability system, as well as the generation mechanism of system organizational capability cab be understood, which is in line with the basic principle of systems theory and has rationality.
Finally, this paper proves that enterprise organizational capability system is a complex adaptive system with multiple Agents based on organizational processes and organizational routines from two aspects of both theoretical model construction and case study. And, the introduction of Shannon information entropy to study the emergence fitness of enterprise organizational capability system is of general applicability, which further proves that the entropy theory can be introduced into the management research field to search for "management entropy". |
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| Keywords: | enterprise organizational capability system emergence fitness information entropy measurement model case study |
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