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The relationships among manager communication openness,nonverbal immediacy,and subordinate motivation
Authors:Bonnie Kay  Diane M Christophel
Institution:1. Consultant with Communication Research Institute , Sacramento, CA, 95814;2. Adjunct Professor at University of California , Davis;3. Adjunct Professor at California State University , Sacramento;4. Assistant Professor in the School of Communication and Director of the Instructional Advancement Center , University of Miami , Coral Gables, FL, 33124
Abstract:The relationship between managers' communication behaviors (openness and nonverbal immediacy) and subordinates' motivation were examined. Wharton MBA candidates were videotaped participating in an organizational simulation to resolve interpersonal conflict. Subordinates completed self‐report measures regarding openness and motivation; independent coders rated managers' nonverbal immediacy behaviors. Analysis indicated that communication openness was positively and significantly related to motivation, while nonverbal immediacy and motivation was slightly related although not significantly. The positive, yet tentative relationship between openness and immediacy, indicated that these variables occur together. Results of the multiple regression reveals that openness was more predictive of motivation, while immediacy had a more indirect impact.
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