Evaluation of an Embedded Program Through the Embedded Ecosystem Framework and Toolkit |
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| Authors: | Kim Mears Mary?ka Connolly-Brown Julie K Gaines Lindsay Blake Kathy Davies Peter Shipman Gail Kouame |
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| Institution: | 1. Augusta University, 1120 15th Street, Augusta, GA 30912, United States;2. Hampden-Sydney College, Bortz Library, P.O. Box 7, Hampden-Sydney, VA 23943, United States;3. Augusta University/University of Georgia Medical Partnership, Health Sciences Campus, Russell Hall, 1425 Prince Avenue, Athens, GA 30602, United States;4. University of Arkansas for Medical Sciences, 4301 W. Markham Street, #586, Little Rock, AR 72205-7199, United States |
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| Abstract: | This article provides a theoretical model for understanding embedded librarianship by introducing an Embedded Ecosystem Framework (EEF) and toolkit to evaluate the health of an embedded program in an academic setting. The toolkit measures the tangible services and the intangible relationships with users in embedded programs under the framework's four facets: Actions, Awareness, Perceptions, and Impact. The Actions facet is measured by traditional library reference metrics, while Awareness, Perception, and Impact measures such as program awareness, self-reported academic gains, or service satisfaction are measured by a survey as well as individual and class evaluations. Analysis of data trends can indicate gaps in services provided or utilization of services by specific user groups to encourage more active engagement with their communities. The toolkit is customizable to fit other embedded librarian programs. |
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| Keywords: | Embedded librarianship Library services Program evaluation Quality improvement Theoretical models Surveys and questionnaires |
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