Predicting conflict management based on organizational commitment and selected demographic variables |
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| Authors: | Refik Balay |
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| Institution: | (1) Department of Educational Sciences, Faculty of Arts & Sciences, Harran University, Osmanbey Campus, 63200 Şanliurfa, Turkey |
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| Abstract: | The purpose of this study is to investigate the relationship between different levels of organizational commitment (compliance,
identification, internalization) of teachers and their different conflict management strategies (compromising, problem solving,
forcing, yielding, avoiding). Based on a questionnaire survey of 418 teachers, this study indicated that male teachers are
more likely to experience commitment based on compliance, and are more likely to avoid conflicts than female teachers. As
teachers get older they are more likely to experience commitment based on internalization and on identification, and they
are more likely to use problem solving conflict management strategies than those who are younger. The results also revealed
that both identification and internalization are significant determinants of the use of compromising and problem-solving conflict
management strategies. Commitment based on compliance is the only significant predictor of forcing behavior. Commitment based
both on identification and compliance are found to be the important determinants of avoiding behavior. Of these two, identification
was found to be the most significant predictor of avoiding conflict behavior. Conflict resolution through yielding was not
predicted by any level of organizational commitment. |
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| Keywords: | conflict management organizational commitment primary school teachers |
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