| 主动引导 创新服务
———大连开发区图书馆设立引导咨询员概述 |
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| 引用本文： | 郭小磊.主动引导 创新服务
———大连开发区图书馆设立引导咨询员概述[J].现代情报,2011,31(2):103-104,107. |
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| 作者姓名： | 郭小磊 |
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| 作者单位： | 大连开发区图书馆 |
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| 摘 要： | 作为开发区首座公共图书馆，开发区图书馆以不断提高区域投资软环境和文化服务水平为要求，切实践行以人为本服务理念，创新服务模式，率先在全国设立图书馆引导咨询员，打造一站式服务。有效的提高服务质量，受到读者的欢迎。
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| 关 键 词： | 大连开发区图书馆 引导咨询员 创新服务 |
Guiding and Innovative Service of Dalian Development Area |
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| Authors: | Guo Xiaolei |
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| Institution: | Guo Xiaolei(Library,Dalian Development Area,Dalian 116600,China) |
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| Abstract: | As the first public library in the development area,Dalian Development Area Library improved regional investment soft environment and culture service level,and persisted with the readers-oriented service idea.Continuously innovated service model in practice,and established a library of guidance counselors at first in China,and created one-stop service.The activities were welcomed by readers and effectively improved the quality of service. |
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| Keywords: | Dalian Development Area Library guidance consultant innovative service |
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