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Beyond Consultation: A New Model for Librarian's Office Hours
Authors:Susan Avery  Jim Hahn  Melissa Zilic
Institution:Undergraduate Library-University of Illinois at Urbana-Champaign, 1402 Gregory Drive , Urbana, IL, 61801
Abstract:ABSTRACT

Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that fulfill the dual purposes of meeting the needs of term paper research counseling and library workshops. This article discusses the strategies involved in the creation and implementation of this service and examines suggestions for the future of such a service.
Keywords:Academic libraries  hybrid services  library workshops  office hours  reconfiguring library services  research consultations  undergraduates
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