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Use and evaluation of information from social media: A longitudinal cohort study
Authors:Kyung-Sun Kim  Sei-Ching Joanna Sin  EunYoung Yoo-Lee
Institution:1. Department of Natural Sciences and Technology, Vietnam National University, Hanoi - International School (VNU-IS), Building G7, 144 Xuan Thuy St, Cau Giay, Hanoi, Viet Nam;2. Caulfield School of Information Technology, Faculty of Information Technology Monash University, PO Box 197, Caulfield East, Vic. 3145, Australia;3. School of Information Studies, Faculty of Education, Charles Sturt University, Wagga Wagga, NSW 2650, Australia
Abstract:This cohort study examined longitudinal changes in undergraduates' use of social media as information sources in academic and everyday-life contexts, covering types of social media used, purposes of use, and evaluation strategies. Web surveys were used, collecting data from 1,355 and 928 undergraduates in 2013 and 2019. The study found that students used most types of social media less in 2019 than 2013 in both contexts. Only media-sharing services bucked this downward pattern. Overall, a majority of social media types underwent changes in the top three purposes of use. The 2019 cohort used most evaluation strategies more frequently in both contexts. However, they favored simplistic strategies relying on superficial physical cues when evaluating information. Based on the findings, this study provided recommendations for information literacy education and interface design, such as covering multimedia information evaluation, leveraging various heuristics to prime careful use of social media and analytical evaluation of information.
Keywords:
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