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服务性企业员工组织公民行为与组织承诺、组织公平感关系实证研究
引用本文:柯丽菲,黄远仅,姚建明.服务性企业员工组织公民行为与组织承诺、组织公平感关系实证研究[J].软科学,2007,21(5):17-21.
作者姓名:柯丽菲  黄远仅  姚建明
作者单位:1. 西南交通大学,经济管理学院,成都,610031
2. 广西民族大学,南宁,530006
3. 清华大学,经济管理学院,北京,100084
摘    要:选择宾馆、银行、电信公司等服务性企业的805名员工为样本,采用结构方程模型验证员工组织公民行为与组织承诺、组织公平感的关系。分析结果表明员工组织公民行为与组织承诺、组织公平感成正相关,员工组织公平感与组织承诺成正相关,并且组织承诺在组织公平感与组织公民行为的关系中起到中介变量的作用。

关 键 词:组织公民行为  组织承诺  组织公平感
文章编号:1001-8409(2007)05-0017-05
修稿时间:2007-01-15

The Relationship between Organizational Citizenship Behavior,Organizational Commitment and Organizational Justice: An Empirical Study on Service Corporations' Employees
KE Li-fei,HUANG Yuan-jin,YAO Jian-ming.The Relationship between Organizational Citizenship Behavior,Organizational Commitment and Organizational Justice: An Empirical Study on Service Corporations'''' Employees[J].Soft Science,2007,21(5):17-21.
Authors:KE Li-fei  HUANG Yuan-jin  YAO Jian-ming
Institution:1, School of Management and Economics, Southwest Jiaotong University, Chengdu 610031; 2. Gnangxi University for Nationalities, Nanning 530006 ; 3, School of Economics and Management, Qinghna University, Bering 100084
Abstract:The data collected from 805 employees in different Chinese sevice corporations were analyzed in a structural equation model to verify the relationship between organizational citizenship behavior, organizational commitment and organizational justice. It is found that there is a positive relation between organizational citizenship behavior, organizational commitment and organizational justice; organizational commitment can be used as a media variable between organizational justice and organizational citizenship behavior.
Keywords:organizational citizenship behavior  organizational commitment  organizational justice
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