| 茶行业信息化及其管理服务的提升 |
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| 引用本文： | 欧阳钟辉,马瑾玉,郭建宏.茶行业信息化及其管理服务的提升[J].泉州师范学院学报,2009,27(6):49-53. |
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| 作者姓名： | 欧阳钟辉 马瑾玉 郭建宏 |
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| 作者单位： | 泉州师范学院,工商信息学院,福建,泉州,362000 |
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| 基金项目： | 国家人事部外专局软件重点项目，福建省高校服务海西建设重点项目，泉州科技局重点项目，泉州社科规划课题 |
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| 摘 要： | 茶叶商城网使顾客可以从品种、类别、地域和加工功能等不同角度找到自己所需要的茶叶品种，为顾客提供系列化的选茶、购茶、品茶、比茶的服务与机会．理想茶行实施易达ERP后，优化了管理服务流程，规范了管理服务程序，细化了管理服务对象，强化了管理服务力度，减少了决策的盲目性，提高了该茶行的管理服务效率和水平，展示了管理和服务从定性向定量发展的新趋势．
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| 关 键 词： | 茶行业信息化 易达ERP 管理服务流程 精细管理 |
Informatization of Tea Industry and Promoting its Management Service |
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| OUYANG Zhong-hui,MA Jin-yu,GUO Jian-hong.Informatization of Tea Industry and Promoting its Management Service[J].Journal of Quanzhou Normal College,2009,27(6):49-53. |
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| Authors: | OUYANG Zhong-hui MA Jin-yu GUO Jian-hong |
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| Institution: | (TST School of Bussiness Information Technology, Quanzhou Normal University,Fujian 36200, China) |
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| Abstract: | To meet the customer＇s consumption of understanding the new elements of tea management services,such as tea varieties, biochemical function, origin tracking and the level of pollution, an informed demand for tea industry has become the most important foundation. China Tea Shop Network lets customers easy to find the needed tea varieties based on different angles of the variety, category, geographical and processing functions. Other features of the network also provide customers services and opportunities with a series of election tea, buy tea, tea-tasting, and tea comparison. After the implementation of accessible Eda ERP, Lixiang Tea company optimized the management of service processes,standardized the management of service procedures, detailed management clients, enhanced management services, efforts to reduce the blindness of decision-making to improve the management of the tea service efficiency and level of demonstrated management and service from qualitative to quantitative development of the new trend of human society a strong demand for sophisticated management services. |
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| Keywords: | tea industry Information Eda ERP optimized the management of service processes fine management |
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