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The Virtual Office: A Behavior Engineering Model (BEM) Perspective
Authors:John Austin  Luis Gamier
Abstract:Information technology (IT) has become a powerful tool in today's business world. One specific impact of IT has been the development of the virtual office and organization. This paper discusses some issues associated with the virtual office. Some advantages and disadvantages of the virtual office are summarized from both employees' and employers' perspectives. The behavior engineering model (BEM) developed by Thomas Gilbert (1996) is used as a framework to analyze the different factors related to performance in the virtual office. Additionally, the application of other concepts from human performance technology (HPT) and organizational behavior management (OBM) perspectives are suggested. Some future research guidelines are discussed and the need to further develop experimental and more controlled data-based studies are pointed out.
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