| 融合风险感知的应急网站信息服务质量跨层次交互效应分析 |
| |
| 引用本文： | 刘春年,张凌宇.融合风险感知的应急网站信息服务质量跨层次交互效应分析[J].现代情报,2016,36(6):27-34. |
| |
| 作者姓名： | 刘春年 张凌宇 |
| |
| 作者单位： | 南昌大学管理学院, 江西 南昌 330031 |
| |
| 基金项目： | 国家自然科学基金项目"农业数字防灾减灾资源规划机理分析与系统实现:基于EA和Ontology的研究"(项目编号:71363044)、江西省经济社会发展专项课题"发挥网上‘意见领袖’传播正能量的举措研究"(课题编号:15ZT33)阶段成果之一。 |
| |
| 摘 要： | 信息管理专家努力对各类网站的功能及服务进行多维评估,但是研究视角多囿于传统服务领域的网站评估模型和工具的优化比较以及服务质量与用户满意度之间的考量。本论文融入用户风险感知变量,以用户服务质量为理论依据,探究应急网站信息服务质量跨层次效应。综合现有研究成果,对融入风险感知的用户购买意向及应急网站信息服务质量提出新的解释。鉴于风险感知因素的引入和应急网站的链接,探究网站信息服务质量对融合风险感知的用户购买意向的改变,提出提高应急网站信息服务交互效应水平的新见解。
|
| 关 键 词： | 风险感知 应急网站 信息服务质量 跨层次交互 购买意向 |
Research of the Innovation of Information Service in Library under the Perspective of Information Behavior in the Age of Mobile Internet |
| |
| Authors: | Liu Chunnian Zhang Lingyu |
| |
| Institution: | College of Management, Nanchang University, Nanchang 330031, China |
| |
| Abstract: | Expert information management efforts of all kinds of website functions and services of the multidimensional assessment, but the research perspectives were confined to the optimization of website models and tools to evaluate the comparison, and service quality and user satisfaction between the consideration were confined to the traditional service industries.The user perceived risk as the core, based on the theoretical basis of quality of service users, to explore the emergency information service website quality cross level effect.Based on the existing research results, on the perceived risk of users based on purchase intention and emergency of website information service quality proposed a new explanation.In view of the perceived risk factors and the introduction of the emergency site connection, website information service quality based on the perceived risk of purchase intention change were put forward to improve emergency website information service quality level of new ideas and insights. |
| |
| Keywords: | risk perception emergency website information service quality cross level interaction purchase intention |
|
| 点击此处可从《现代情报》浏览原始摘要信息 |
| 点击此处可从《现代情报》下载免费的PDF全文 |
