| 面向用户需求构建基于价值共创的高校图书馆知识服务体系 |
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| 引用本文： | 任瑞荣,尹雪,陈惠兰.面向用户需求构建基于价值共创的高校图书馆知识服务体系[J].现代情报,2015,35(8):7-11. |
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| 作者姓名： | 任瑞荣 尹雪 陈惠兰 |
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| 作者单位： | 东华大学图书馆, 上海 201620 |
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| 摘 要： | 以用户需求为导向是图书馆提供高质量知识服务的基础,研究知识服务对象,提高用户在知识服务过程中的参与度,挖掘其潜在需求,结合国内部分高校图书馆知识服务的实践,基于价值共创理论,提出并构建未来高校图书馆知识服务价值共创体系。
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Build the Knowledge Service System of University Library Based on Value Co-creation Adapt to the Demands of Users |
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| Authors: | Ren Ruirong Yin Xue Chen Huilan |
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| Institution: | Library, Donghua University, Shanghai 201620, China |
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| Abstract: | High quality knowledge service provided by library is on the basis of user demand orientation, including object research, increase of users' engagement and tapping their potential demand during the knowledge service.With practical experience about knowledge service of some domestic university libraries, value co-creating system on knowledge service of future university library is presented based on the value co-creation theory. |
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