| 以读者为本的图书馆管理流程优化 |
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| 引用本文： | 王琰.以读者为本的图书馆管理流程优化[J].图书馆论坛,2012,32(2):19-22. |
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| 作者姓名： | 王琰 |
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| 作者单位： | 国家图书馆,北京,100732 |
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| 摘 要： | 文章突出以读者为中心的图书馆管理和服务,阐述建立行为属性表分析不同类型读者行为的典型特征和规律及管理措施,重点探讨以读者为中心的图书馆管理和服务流程的优化,并结合实际应用检验其合理性与可行性。
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| 关 键 词： | 以读者为中心 流程优化 图书馆管理和服务 |
On the Optimization of Library's Management Process under Reader-oriented |
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| WANG Yan.On the Optimization of Library's Management Process under Reader-oriented[J].Library Tribune,2012,32(2):19-22. |
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| Authors: | WANG Yan |
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| Institution: | WANG Yan(National Library of China,Beijing 100081,China) |
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| Abstract: | This paper briefly introduced the concept of the reader’s-behavior-based management and relevant theoretic foundation,tried to set up the table of the behavioral attributes to analyze the key features and management rules for different types of reader,and focused on the optimization of the service’s process in library with reader-oriented as well as their applications and test in practice. |
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| Keywords: | reader-oriented process optimization library’s management and services |
| 本文献已被 CNKI 万方数据 等数据库收录！ |
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