It Looks a Bit Like This: Prototyping in an Academic Library |
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| Authors: | Holt Zaugg Elise Silva G M Nelson Cyndee Frasier |
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| Institution: | 1. Assessment Librarian, Harold B. Lee Library, Brigham Young University, Provo, UT, USA;2. holt_zaugg@byu.edu;4. Writing Programs Librarian, Harold B. Lee Library, Brigham Young University, Provo, UT, USA;5. Science &6. Engineering Department Chair – Chemical &7. Life Sciences Librarian, Harold B. Lee Library, Brigham Young University, Provo, UT, USA;8. Media Center Unit Manager, Harold B. Lee Library, Brigham Young University, Provo, UT, USA |
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| Abstract: | AbstractPrototyping is an incremental process that facilitates those looking to make changes in products, services, or resources. Originating in industrial fabrication process, prototyping can be adapted by librarians to examine changes made to library services, amenities, and resources. They offer a cost-effective way of trying something new and needed, to ensure that patron needs are met. This article modifies prototyping into a five-step process and reviews five examples where the Lee Library used prototyping to inform library decisions to inform the development of library services, amenities, processes, and resources to better serve its patrons. |
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| Keywords: | Prototypes prototyping development strategic planning service delivery decision making evaluation assessment |
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