| 《前厅服务与管理》项目化课程体系的实施与评价 |
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| 引用本文： | 刘亮亮.《前厅服务与管理》项目化课程体系的实施与评价[J].石家庄铁路工程职业技术学院学报,2014(4):108-113. |
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| 作者姓名： | 刘亮亮 |
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| 作者单位： | 河北政法职业学院,河北石家庄050061 |
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| 基金项目： | 河北政法职业学院2014年院级立项课题（课题编号20142013） |
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| 摘 要： | 《前厅服务与管理》课程是酒店管理专业的核心课程，本课程创新“STEP”课程体系，采用学、练、训、践一体化教学模式，立足职业岗位群的进阶分析，以项目教学为切入点，使学生熟练掌握酒店前厅部各岗位服务与管理技能。并通过职业基本能力和专业技术能力两个方向对项目化课程进行评价。
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| 关 键 词： | 酒店管理 前厅 项目化课程 |
Operation and Evaluation of the Project-based Curriculum System about the Course of Hotel Lobby Service and Management |
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| Authors: | LIU Liang-liang |
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| Institution: | LIU Liang-liang (Hebei institute of Politics and law Shijiazhuang Hebei 050061 China) |
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| Abstract: | The course of the front office service and management is the core course of Hotel Management. Based on the need of project teaching and occupational status groups, we can master the front office services and management skills of each position in use of the ＆quot;STEP＆quot; Approach. Then we can evaluate the project curriculum through vocational basic skills and Professional skills. |
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| Keywords: | Hotel Management the Front Office the Project Courses |
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