U.S. state government websites demonstrate better in terms of accessibility compared to federal government and commercial websites |
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| Authors: | Daihua Xie Yu Bambang Parmanto[Author vitae] |
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| Institution: | aHealth Information Management Department, School of Health and Rehabilitation Sciences, University of Pittsburgh, Pittsburgh, PA 15260, USA |
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| Abstract: | State government websites are a main information portal for people. The primary objective of this study is to examine 50 U.S. state government websites to evaluate the status of their accessibility in comparison with federal government and randomly selected commercial websites. The results show a significant difference among the three groups (F(2, 101) = 11.81, p < 0.001) with respect to accessibility. In particular, the state and federal government websites provide more accessible service to their users than the commercial websites (p < 0.01). The most frequent barriers to accessibility found on state government websites are also listed here for web designers and developers to enable them to improve their quality of service in the future. |
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| Keywords: | World Wide Web Web accessibility People with disabilities Visually impaired persons |
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