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Opening the black box: The adoption of innovations in the voluntary sector—The case of Indonesian civil society organisations
Authors:Yanuar Nugroho
Institution:Manchester Institute of Innovation Research (MIoIR/PREST), Centre for Development Informatics (CDI), Manchester Business School, The University of Manchester, Harold Hankins 6.15, Precinct Centre, Oxford Road, Manchester M13 9PL, United Kingdom
Abstract:Despite the considerable attention paid to research into the adoption of technological innovations in the public and private sectors, little attention has been paid to such research in organisations within the voluntary or third sector. As a result, many things remain unknown: the patterns of uptake and adoption in the voluntary sector; the process of the transformation, both within the organisations and in the implementation of the innovation; and the implications of such uptake. This paper attempts to address these problems by focusing on civil society organisations (CSOs) as a subset of groups within the voluntary sector. At a theoretical level, this research is concerned with the diffusion of innovation and its effects on the practice of social movements in general, and of CSOs in particular. Using the experiences of CSOs in Indonesia, as a latecomer economy, these concerns are explored through the analysis of two related empirical issues: (i) the links between innovation and organisational performance and (ii) the construction of innovation diffusion and impacts in organisations that define those links.
Keywords:Innovation adoption  Voluntary sector  Third sector  Civil society organisations  Not-for-profit organisations  Non-governmental organisations
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