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| 引用本文： | 梁琦.????????????????????о?[J].图书情报工作,1995,39(5):44-46. |
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| 作者姓名： | 梁琦 |
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| 作者单位： | ?????????????? ??? 210093 |
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| 摘 要： | 根据排队论的基本原理,分析了图书馆阅览服务系统的运营结构,提出了判断该系统服务工作质量的数量指标体系,建立了读者流、阅览室服务能力、服务系统效益之间的合理关系,得到了相应的数学模型,并阐明了应用该模型优化系统的途径。为图书馆整体设计和有效地运行阅览随机服务系统提供了必要的理论依据和科学手段。
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| 关 键 词： | ????????? ?????? ?????? |
Research on the Library Reading Random Service System |
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| Liang Qi.Research on the Library Reading Random Service System[J].Library and Information Service,1995,39(5):44-46. |
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| Authors: | Liang Qi |
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| Institution: | Nanjing University |
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| Abstract: | ??Based on a random survey of city residents, this paper traces their most recent information search experiences, describing the needs, sources used, relations between user characteristics and needs or sources, and relations between needs and sources. The data shows that citizens have various information needs and widely utilize personal sources, mass media, and other non-library sources. The authors urge libraries to recognize these facts and to broaden their services. |
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