| 面向公众需求的档案服务绩效评估——基于绩效棱柱的评估模型构建与运行 |
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| 引用本文： | 朱玉媛,牟凯旋.面向公众需求的档案服务绩效评估——基于绩效棱柱的评估模型构建与运行[J].档案管理,2011(4):4-7. |
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| 作者姓名： | 朱玉媛 牟凯旋 |
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| 作者单位： | 武汉大学信息管理学院 |
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| 摘 要： | 国家档案局提出“三个体系”,要求档案部门采取措施,切实满足公众的档案需求.面向公众需求的档案服务的顺利开展和不断发展,需要对其进行绩效评估,不断地改进档案服务工作.本文试图将管理学中的绩效棱柱法引进档案服务工作领域,借鉴绩效棱柱法的理念与架构,创立符合档案服务工作实际的绩效评估体系,进而以合理有效的绩效评估结果,来促进...
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| 关 键 词： | 公众 档案服务 绩效评估 绩效棱柱 |
Performance Appraisal of the Public-oriented Archival Service——The Construction and Operation of the Performance Appraisal Model Based on Performance Prism |
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| Zhu Yuyuan,Mou Kaixuan.Performance Appraisal of the Public-oriented Archival Service——The Construction and Operation of the Performance Appraisal Model Based on Performance Prism[J].Archives Management,2011(4):4-7. |
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| Authors: | Zhu Yuyuan Mou Kaixuan |
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| Institution: | Zhu Yuyuan,Mou Kaixuan |
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| Abstract: | The State Archives Administration has urged archival departments to take measures to satisfy public demand of archives.A performance appraisal is indispensable for the promotion of the public-oriented archival service.This article tries to introduce the Performance Prism into the field of archival service,and create a performance appraisal model for the archival service based on the Performance Prism,so as to boost the archival service activities. |
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| Keywords: | Public Archival service Performance appraisal Performance Prism |
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