Expectations,observations, and violations: Comparing their effects on course ratings |
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| Authors: | Richard J Gigliotti |
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| Institution: | (1) Department of Sociology, The University of Akron, 44325 Akron, OH |
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| Abstract: | Knowledgeable observers generally agree that students can give reasonably unbiased assessments of their classes, as long as proper instruments and procedures are used. These same observers agree, however, that more research is needed to understand the subtle dynamics which affect evaluations. Students' expectations (obtained on the first day) and the violation of these expectations are two possible factors. Their effects on students' final interest and future intentions are compared with students' actual reports of the class given at the end of the semester (n=196). Regression analysis using a simultaneous entry of expectations, expectancy violations, and final reports shows that students' reports at the end of the course account for almost all of the explained variance in the course rating items. |
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