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知识型员工满意度调查分析
引用本文:张雪飞.知识型员工满意度调查分析[J].科技与管理,2009,11(3).
作者姓名:张雪飞
作者单位:哈尔滨理工大学,管理学院,黑龙江,哈尔滨,150040
基金项目:黑龙江省教育厅人文社会科学研究项目(11514032)
摘    要:知识型员工工作满意度是用人单位运行状况的指示器。在调查分析的基础上,确定知识型员工满意度的评价指标体系,采用德尔菲法确定其权重,利用模糊综合评判评价知识型员工的满意度,进而建立以人为本,高满意度的人本管理模式。

关 键 词:知识型员工  工作满意度  模糊综合评判

Analysis of satisfaction survey of knowledge-based employees
ZHANG Xue-fei.Analysis of satisfaction survey of knowledge-based employees[J].Science-Technology and Management,2009,11(3).
Authors:ZHANG Xue-fei
Institution:School of Management;Harbin University of Science and Technology;Harbin 150040;China
Abstract:Job satisfaction of knowledge employees is an indicator of how a businesses manage their employers.On the basis of investigating and analysing,we determine the evaluation index system of job satisfaction of knowledge employees,determining the weight through the Delphi method and rating the satisfaction of knowledge employees through fuzzy evaluation,thus building a people-orented,high-satisfaction management model.
Keywords:knowledge employees  job satisfaction  fuzzy evaluation  
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