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Fifty interesting years
Authors:Gareth Williams
Institution:1. Institute of Education, University of London , London , UK g.williams@ioe.ac.uk
Abstract:This case study gives an analytical account of institutional development in induction provision.

Driven by student experience concerns, a London post-1992 University set up an ‘enhanced induction project’ to provide a more integrated, personalised approach through more coordinated processes. In a large, diverse context, university-wide working is problematic; issues about control and autonomy are illustrated by this action research. Significant change has been achieved in a developmental process shaped by and revealing the interplay of differing organisational cultures. Critical reflection on change management, from practice and strategy to policy and embedding, draws on a range of work on organisational cultures.
Keywords:induction  transition  change management  organisational cultures  widening participation  retention  student experience  action research  policy
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