Adoption and adaptation in the use of transaction processing systems: The case of OCLC software |
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| Authors: | Elliot Cole Katherine W McCain |
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| Institution: | College of Information Studies, Drexel University, Philadelphia, PA 19104, U.S.A. |
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| Abstract: | Library networks have developed transaction processing software as automation tools for technical and public services, based on generic library models. Transaction processing systems are shown to be a flexible type of design, allowing users to introduce modifications which aid their individual objectives: 92% of user institutions reported they made local modifications to standard OCLC practices and procedures. These findings are discussed in terms of network models for decision making in software use; methodology of software user studies; and diffusion of innovation processes in post-implementation stages of transaction processing software. |
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