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Libraries Across the Sea: Using a Virtual Presence and Skilled Student Assistants to Serve Students Abroad |
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| Authors: | Kimberly Posin Chan Jaimie Beth Colvin Marc Vinyard Claire Leach Mary Ann Naumann Paul Stenis |
| Institution: | 1. Assistant Director for Library Administration, Pepperdine University Libraries, Malibu, CA, USA;2. Reference and Instruction Librarian, Pepperdine University Libraries, Malibu, CA, USA;3. Operations Manager, Mariner Church, Irvine, CA, USA;4. Librarian for Instructional Design, Outreach and Training, Pepperdine University Libraries, Malibu, CA, USA |
| Abstract: | The authors discuss methods and challenges of supporting branch academic libraries overseas that are not staffed onsite by librarians or permanent staff. The authors present their two-pronged approach of creating a virtual presence carefully customized to the needs of the students studying abroad along with specially and highly trained student workers. The new program, grounded partly in theories from education and business management, is shown to have substantially improved both library services for our study abroad students as well as library student workers’ performance. |
| Keywords: | study abroad student workers training remote supervision academic libraries management LibGuides motivation international campuses |