| 顾客参与对高科技企业突破式创新的影响研究 |
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| 引用本文： | 陈漫.顾客参与对高科技企业突破式创新的影响研究[J].科研管理,2018,39(9):52-58. |
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| 作者姓名： | 陈漫 |
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| 作者单位： | 湖南师范大学商学院，湖南 长沙410081 |
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| 基金项目： | 国家自然科学基金青年项目：“内容分享及其情境化唤醒机制研究：产品-内容图式不一致的视角”（项目批准号：71602056；起止时间：2017.1-2019.12）；教育部人文社会科学研究基金青年项目：“新常态下制造企业服务转型的驱动机制和影响效果”（项目批准号：16YJC630006；起止时间：2016.7-2019.7）。
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| 摘 要： | 本文基于知识基础观，探讨了两种形式的顾客参与（信息提供和共同开发）对两种类型的突破式创新（市场突破和技术突破）的差异化作用及其中介机制。通过对208家高科技企业的问卷调查，研究发现：（1）信息提供和共同开发的顾客参与均能够提升技术突破；（2）信息提供增强市场突破，但是共同开发会降低市场突破；（3）顾客参与直接影响市场突破，但是组织学习在顾客参与和技术突破之间起中介作用。
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| 关 键 词： | 顾客参与 突破式创新 技术突破 市场突破 组织学习 |
| 收稿时间： | 2015-07-23 |
| 修稿时间： | 2017-08-28 |
Effects of customer participation on breakthrough innovation for high-tech firms |
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| Chen Man.Effects of customer participation on breakthrough innovation for high-tech firms[J].Science Research Management,2018,39(9):52-58. |
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| Authors: | Chen Man |
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| Institution: | School of Business, Hunan Normal University, Changsha 410081, Hunan, China |
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| Abstract: | Based on knowledge-based view, this paper investigated the differential effects of two types of customer participation (customer participation as an information provider and as a co-developer) on two types of breakthrough innovation (technology- and market-based breakthrough), and the meditating role of organizational learning. Empirical surveying from 208 high-tech firms found that (1) both two customer participations as information resource and as co-developer could enhance technology-based breakthrough; (2) while customer participation as an information provider enhances market-based breakthrough, customer participation as a co-developer attenuates market-based breakthrough; (3) while customer participation directly influences market-based breakthrough, organizational learning mediates the relationships between customer participation and technology-based breakthrough. |
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| Keywords: | customer participation breakthrough innovation technology-based breakthrough market-based breakthrough organizational learning |
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