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基于知识管理的知识服务型数字参考咨询服务
引用本文:姚慧君,肖庚庆,刘玉婷.基于知识管理的知识服务型数字参考咨询服务[J].江西教育学院学报,2014(2):83-85.
作者姓名:姚慧君  肖庚庆  刘玉婷
作者单位:[1]赣南医学院图书馆,江西赣州341000; [2]武警广州指挥学院,广东广州510110
摘    要:在分析知识管理的涵义与主要内容的基础上,概述了知识管理与数字参考咨询知识服务的关系,提出将知识管理理念导入数字参考咨询知识服务,从咨询团队、知识管理技术、知识共享等方面构建应用于数字参考咨询知识服务的知识管理框架,为数字参考咨询知识服务的进一步完善提供新的思路和理念。

关 键 词:知识管理  数字参考咨询  知识服务

The Knowledge Service of Digital Reference Service Based on Knowledge Management
Institution:YAO Hui-jun, XIAO Geng-qing, LIU Yu-ting (1.Library of Gannan Medical College,Ganzhou 341000,China; 2.Guangzhou Armed Police Command College, Guangzhou 510440,China)
Abstract:On the basis of analyzing implication and main content of knowledge management, this paper generalizes the relationship between the knowledge management and digital reference service, and proposes to lead the knowledge management idea into digital reference service. It constructs the knowledge management framework applied in the reference of knowledge service in the aspect of the advisory team, the knowledge management technology and the knowledge sharing, which provides the new thought and ideas for further improving knowledge service of digital reference.
Keywords:knowledge management  digital reference service  knowledge service
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