Online Focus Group: A Tool to Evaluate Online Students' Course Experience |
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| Institution: | 1. Computer Science Department, College of Computing Sciences and Engineering, Kuwait University, P.O. Box 5969, Safat, 13060, Kuwait;2. Department of Information Science, College of Computing Sciences and Engineering, Kuwait University, Kuwait;1. Department of Radiation Oncology, Peter MacCallum Cancer Centre, Melbourne, Australia;2. Department of Radiation Oncology, Austin Health, Melbourne, Australia;1. Materials Research Laboratory, Department of Physics, University of Peshawar, 25120, Pakistan;2. Department of Materials Science and Engineering, University of Sheffield, S1 3JD, UK;1. Department of Electrical and Electronics Engineering, Bilkent University, Ankara, Turkey;2. Department of Industrial and Systems Engineering, University of Wisconsin-Madison, WI, USA;3. Department of Electrical and Computer Engineering, University of Illinois at Urbana-Champaign, IL, USA |
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| Abstract: | This study suggests that virtual focus groups can be used as a powerful research tool to evaluate students' online course experiences. Students taking courses through the Internet want to be in control of when to access their course content. They also want to be able to decide when and how they interact with their peers and professors. In other words, students are striving for flexibility. Due to the fact that online courses require a different array of preparation, infrastructure, technical support, technology expertise, and course methodology; the evaluation of student online course experience(s) requires a different evaluation paradigm. In this study, the researchers combined the focus group with the Delphi technique and were able to verify the important matters that made an impact on students' satisfaction with the online course(s) they took. The uniqueness of this study is related to the adoption of asynchronous communication into the focus group research technique. |
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