| 基于平衡计分卡的医院图书馆绩效评价研究 |
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| 引用本文： | 景明.基于平衡计分卡的医院图书馆绩效评价研究[J].江西图书馆学刊,2013,43(1):52-54. |
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| 作者姓名： | 景明 |
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| 作者单位： | 山东大学齐鲁医院,山东济南,250012 |
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| 摘 要： | 为了更好地为医院的医疗和科研服务,医院图书馆作为医院的一个服务部门,应建立科学、合理的绩效评价体系,以提高医院图书馆服务水平。结合医院图书馆的现状和特点,运用平衡计分卡的相关理论,从财务、内部工作流程、学习与成长、读者服务四个方面设计了医院图书馆绩效评价指标。
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| 关 键 词： | 平衡计分卡 医院图书馆 绩效评价 评价指标 |
Research on the Performance Evaluation of Hospital Libraries Based on Balanced Scorecard |
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| JING Ming.Research on the Performance Evaluation of Hospital Libraries Based on Balanced Scorecard[J].The Journal of the Library Science in Jiangxi,2013,43(1):52-54. |
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| Authors: | JING Ming |
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| Institution: | JING Ming(Qilu Hospital of Shandong University,Jinan 250012,China) |
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| Abstract: | In order to provide better medical services and scientific research services for hospital, As a service department of hospital, hospital library should establish a scientific and reasonable performance evaluation system which isconducive to raising the level of hospital library services. Combining with the status and characteristics of hospital library, this paper designs performance evaluation index of hospital library from four angles of financial,internal workflow, learning and growth, reader service with using the theories of balanced scorecard. |
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| Keywords: | balanced scorecard hospital library performance evaluation evaluation index |
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