| 谈饭店经营中的人情味 |
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| 引用本文： | 毛丽蓉.谈饭店经营中的人情味[J].金华职业技术学院学报,2001,1(1):92-94. |
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| 作者姓名： | 毛丽蓉 |
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| 作者单位： | 金华职业技术学院经贸学院 |
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| 摘 要： | 人情味应该是摒弃了世俗的功利和偏见，它不是从业的手段，而应是饭店经营追求的一种境界。能够令宾客觉得温暖、亲切的人情味的饭店，是能够在顾客和员工中赢得人心的饭店。
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| 关 键 词： | 饭店业 经营 人情味 宽容 信任 |
| 修稿时间： | 2001年11月27 |
About the Human Operation in the Hotel |
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| Mao lirong.About the Human Operation in the Hotel[J].Journal of Jinhua College of Profession and Technology,2001,1(1):92-94. |
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| Authors: | Mao lirong |
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| Institution: | Jinhua College of Profession and Technology |
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| Abstract: | Human operation should reject the worldly material gain and prejudice. It is really not a way of hotel operation, but a state that hotel operation should pursue. A human operation hotel which can make the guests feel warm and kind is the hotel that can have the support of the clients and staff. |
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| Keywords: | Human operation Create harmony Fulfill communication Tolerate Confidence Understand |
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