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Skype Synchronous Interaction Effectiveness in a Quantitative Management Science Course
Authors:Kenneth David Strang
Institution:State University of New York, Plattsburgh, NY 12901 and APPC Research, Sydney, Australia, e‐mail: kennethstrang@aim.com
Abstract:An experiment compared asynchronous versus synchronous instruction in an online quantitative course. Mann‐Whitley U‐tests, correlation, analysis of variance, t tests, and multivariate analysis of covariance (MANCOVA) were utilized to test the hypothesis that more high‐quality online experiential learning interactions would increase grade. Quasi‐experimental controls included prior ability and demographic factors (gender, age). The control group used asynchronous discussion forums while the test group held synchronous sessions in Skype (chat, audio, and document sharing). A statistically significant MANCOVA model was created, using teaching method as a factor, and a count of online interactions (as a covariate), with assessment timing (as a blocking factor), to measure effect on grade.
Keywords:Conversation Theory  E‐Learning Effectiveness  Experiment  Management Science Course  MANCOVA  Skype  Synchronous Online Experiential Learning
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