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The unintended consequences of metrics in technology evaluation
Institution:1. Office of Naval Research, 875 N. Randolph Street, Arlington, VA 22217, United States;2. Stuart School of Business, Illinois Institute of Technology, 565 W. Adams Street, Chicago, IL 60661, United States;1. Laboratory for Studies of Research and Technology Transfer, Institute for System Analysis and Computer Science (IASI-CNR), National Research Council of Italy, Via dei Taurini 19, 00185 Rome, Italy;2. Dipartimento di Ingegneria dell’Impresa, Università degli Studi di Roma “Tor Vergata”, Via del Politecnico 1, 00133 Roma, Italy;1. Universiteit Antwerpen (UA), IBW, Stadscampus, Venusstraat 35, 2000 Antwerpen, Belgium;2. KU Leuven, Department of Mathematics, 3000 Leuven, Belgium;3. Department of Information Science, Business School, East China Normal University, 200241 Shanghai, China;1. Lappeenranta University of Technology, Department of Mathematics and Physics, P.O. Box 20, FI-53851 Lappeenranta, Finland;2. School of Industrial Engineering and Management, Lappeenranta University of Technology, P.O. Box 20, FI-53851 Lappeenranta, Finland;3. Faculty of Chemistry, Rzeszów University of Technology, Al. Powstańców Warszawy 6, 35-959 Rzeszów, Poland;4. Department of Process Engineering, ?ód? University of Technology, ?ód?, Poland
Abstract:This paper describes science and technology (S&T) metrics, especially impact of metrics on strategic management. The main messages to be conveyed from this paper are: (1) metrics play many roles in supporting management of the S&T enterprise; (2) metrics can influence S&T development incentives; (3) incorrect selection and implementation of metrics can have negative unintended consequences on the research and research documentation generated and (4) before implementing metrics, an organization should identify and evaluate the intended and unintended consequences of the specific metrics’ implementation, and identify the impact of these consequences on the organization's core mission.
Keywords:
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